PICK UP/DROP OFF INFO
We’ve recently moved!! Please read the following info – especially if you’ve rented and picked up from our previous address before!
Now that we have a beautiful shop/studio, the process of picking up is different. Weekend rentals can be picked up on Thursday, Friday or Saturday. I will send you a text once your order is ready to be picked up (Usually Thursday midday but please wait for the text), once you have received a message please reply letting me know what time you are planning on picking up – this is crucial.
For the moment all pick ups will be put in the pick up cupboard as we are not quite open for customers yet!
DAYTIME/BUSINESS HOURS PICK UPS:
Feel free to drive in the entrance and park in one of our car parks. If there are no spaces left continue round to the exit (We have a drive in drive out driveway) and find a park on one of the nearby roads. Once parked, come on in via the very pink ramp and very pink door to collect your rental.
Please don’t block/park at either end of the driveway during the day as this obstructs other customers and please be mindful of the plants on either side of the driveway!
AFTERHOURS PICK UPS:
Drive in the entrance and park where you can as our bollards will likely be up (if they aren’t you’re welcome to use one of our car parks). Walk up the driveway, towards the right you will see our pick up and drop off area along the white wall. Our new and improved pick up cupboard has a touch key pad lock. Please touch the pad with the back of your hand to light it up then put in the code you were sent followed by “*” to unlock it. Once you have grabbed your rental please close the door firmly and listen for a few beeps to ensure it’s locked again.
Your rental will only be in the pick up cupboard if I was told previously you were going to be picking up afterhours.
Please note the code is changed every week and the property is under 24 hour surveillance.
Pick up orders are collected from:
228 West Tamaki Road
Search The Curvy Rental Boutique on apple or google maps for directions.
If you book a last minute pick up rental, outside of our business hours, please wait for a pick up text before turning up. I will get it ready for you as fast as possible but I no longer live where I work so bear with me. If I am unable to fulfil a last minute pick up, you will be fully refunded.
If you don’t pick up/wear the rental you booked a refund will not be available.
On the following business day to your rental date(If it was a weekend rental then it is due back Monday), please return to Curvy Rentals HQ by 6pm! Feel free to bring it inside or pop it in the “Drop Off” slot outside next to the pick up cupboard.